Issue Topic Page

This page displays information relating to an issue topic.

Details

An issue topic identifies what an issue is about, and thus serves as a way to categorize issues.

This Details tab contains basic information about the topic. Depending on your permissions, you may be able to update this information.

To make changes to a topic’s details:
  • Make the changes you desire. The Topic name field must be completed to update the topic details.
  • Click the Apply button.
To abandon changes before you have applied them:
  • Click the Reset button. The fields will be restored to their previous values.

Description of form fields

Topic name The name of the topic.
Description A brief description of the topic.

For help working with tables, see Tutorial 1: The Basics of Working with Ketura.

Versions

A subtopic/version further categorizes what an issue of a particular issue topic is about. On the Details tab of an issue page you can associate a subtopic/version with an issue via the Reported in and Fixed in fields, if these fields have been enabled.

Each topic can have a number of subtopics/versions. However, subtopics/versions may not be appropriate for some topics and, therefore, do not need to be defined.

For background information on subtopics/versions, see Ketura Tour Step 2: Issues.

Depending on your permissions, you may be able to perform the actions below.

To determine if issues of this topic should display the Reported in and related Build field:
  • Check the Show the Reported in field and related Build field checkbox.
  • Click the Apply button.
To determine if issues of this topic should display the Fixed in and related Build field:
  • Check the Show the Fixed in field and related Build field checkbox.
  • Click the Apply button.
To make changes to subtopics/versions:
  • Make the changes you desire, then click the Apply button.
To abandon changes before you have applied them:
  • Click the Reset button. The fields will be restored to their previous values.
To create a new subtopic/version:
  • Click the New… button.
To delete one or more subtopics/versions:
  • Select the subtopics/versions to be deleted.
  • Click the Delete button.

Warning If the subtopics/versions are deleted, all Reported in and Fixed in fields of issues referencing them will be cleared.

To change the sort order of the subtopics/versions:
  • Click one of the column headings. Each time you click the same heading, the order will be reversed.

Description of form fields

Show the Reported in field and related Build field A checkbox that indicates if the Reported in field and related Build field are visible on the issue pages of issues associated with this issue topic.
Show the Fixed in field and related Build field A checkbox that indicates if the Fixed in field and related Build field are visible on the issue pages of issues associated with this issue topic.

Description of table columns

Name The name of the subtopic/version, for example a version number.
Description A brief description of the subtopic/version.
Selection A checkbox that, when checked, selects the subversion/topic. Selected entries are highlighted with a blue background. You can select all the entries in the current table page by clicking the checkbox in the column’s heading.

For help working with tables, see Tutorial 1: The Basics of Working with Ketura.

Issues

This tab shows the topic’s issues. To learn more about issues, see Ketura Tour Step 2: Issues.

Depending on your permissions, you may be able to perform the actions below.

Deleting issues

To view more information about an issue:
  • Click the issue’s id in the issue table. This will link to the appropriate issue page.
To delete one or more issues:
  • Select the issues that you wish to delete by checking their checkboxes in the issue table.
  • Click the Delete button.

Warning The deletion of an issue also deletes all associated tasks and work entries.

To perform an action on several issues at once:
  • Select the issues upon which you want to act by checking their checkboxes in the issue table.
  • Click the Act On… button.
To view a summary of several issues in a form suitable for printing:
  • Select the issues for which you wish to print a summary by checking their checkboxes in the issue table.
  • Click the Print… button.

Showing only the issues of interest

It is possible to filter the list of issues by a number of factors. This makes it easy, for example, to show only those issues that still have work outstanding.

To limit the display of issues to only those of interest:
  • Choose the criteria by which you wish to filter from the Filter by drop-downs above the issue table.
To change the sort order of the issues:
  • Click one of the column heading links. Each time you click the same link, the order in which issues are sorted will be reversed.

Description of table columns

Issue The unique id of the issue. This is a link to the issue’s management page.
Summary A short summary of the issue. Followed in square brackets by state, severity and type.
Planned Work An aggregate of the planned work for the tasks of the issue.
Work Done The sum total of the work done on the issue. This value is derived from users’ work journals.
Work Remaining The estimate of the expected work remaining for the issue.
Variance

The difference between the planned work and the expected total work (which is sum of work done + expected work remaining). The variance is shown in red if the amount of work is higher than the project manager expected, or green if it is lower or the same as expected.

% Complete (Expected Work)

The ratio, expressed as a percentage, of the milestone’s work done to the expected total work (which is sum of the milestone’s work done + expected work remaining).

This column displays the combined estimates from all milestone task assignees of the progress towards completing the milestone.

Selection A checkbox that, when checked, selects the issue. Selected issues are highlighted with a blue background. You can select all the issues in the current table page by clicking the checkbox in the column’s heading.

Status by user

This table shows status information for all the users who have performed work on the issue topic.

Description of table columns

User The id of the user, followed in square brackets by the user’s last and first names. If you have permission to view the management page for the user, the id is a link to that page.
Planned Work The planned work for all the tasks currently assigned to the user for this topic. The total planned work is shown, even for any tasks currently assigned to the user that have had work performed on them while previously assigned to another user. Therefore, if you are concerned about the absolute accuracy of this figure, it is recommended that tasks that have work performed on them not be re-assigned: a new task, assigned to the new user, should be created instead of reassigning an existing task.
Work Done The work done thus far by the user for all the tasks of the topic, whether or not currently assigned to the user.
Work Remaining The expected work remaining for all the tasks of the topic that are currently assigned to the user.
Variance The variance of the Work Total to Planned Work (that is, Work Total - Planned Work), expressed as a quantity, and as a percentage relative to Planned Work. The variance is shown in red if the amount of work is higher than the project manager expected, or green if it is lower or the same as expected.
% Complete (Expected Work) The ratio, expressed as a percentage, of the Work Done to the Work Total. This figure therefore indicates users’ perception of their progress thus far.

Information As this table does not include unassigned tasks, it is possible for the total values to not match the total values of the Status by project table.

Status by project

This table shows status information for all the active projects and their milestones that contain issues for the issue topic.

Description of table columns

Project/Milestone The name of the project or a project’s milestone. If you have permission to view the management page for the project/milestone, the name is a link to that page.
Planned Work The planned work for all the tasks of the project for the topic.
Work Done The work done thus far for all the tasks of the project for the topic.
Work Remaining The expected work remaining for all the tasks of the project for the topic.
Variance The variance of Work Done + Work Remaining to Planned Work (that is, Work Done + Work Remaining - Planned Work), expressed as a quantity, and as a percentage relative to Planned Work. The variance is shown in red if the amount of work is higher than the project manager expected, or green if it is lower or the same as expected.
% Complete (Expected Work) The ratio, expressed as a percentage, of the Work Done to the Work Total. This figure therefore indicates the users’ perception of their progress thus far.

Activity by issue

This table shows how much work has been done on the topic during the specified time period.

To restrict the display of work done on the topic to a particular period:
  • Select one of the time periods (Today, Yesterday, This month, etc) in the For period drop-down. The From and To dates will be adjusted automatically.
  • Or, choose the From and To dates for the period you desire using the associated buttons or by manually entering in the dates, then click Apply. The For period drop-down will be adjusted automatically.

Description of table columns

Issue The id of the issue. If you have permission to view the relevant issue, the id is a link to the issue’s page.
Summary The summary of the issue.
Work Done The sum of the work done on the issue in the chosen period.

For help working with tables, see Tutorial 1: The Basics of Working with Ketura.

Activity by user

This table shows how much work has been done by users on the topic during the specified time period.

To restrict the display of work done on the topic to a particular period:
  • Select one of the time periods (Today, Yesterday, This month, etc) in the For period drop-down. The From and To dates will be adjusted automatically.
  • Or, choose the From and To dates for the period you desire using the associated buttons or by manually entering in the dates, then click Apply. The For period drop-down will be adjusted automatically.

Description of table columns

User The id of the user for whom related work done information is shown, followed in square brackets by the user’s last and first names. If you have permission to view the management page for the user, the id is a link to that page.
Work Done The sum of the work done on the issue by the user in the chosen period.

For help working with tables, see Tutorial 1: The Basics of Working with Ketura.