Search Results Page

This page lets you to search for issues and display the results.

Search for issues

This tab lets you perform a simple search for issues. Searches will find issues whose summaries, descriptions or comment histories contain any of the words in the search text.

It is not possible to search for words less than 3 characters long. Also commonly occurring words such as this and when are excluded from searches. These common words exist as a list maintained by the Systems Administrator.

To search for issues:
  • Enter the words you wish to search by in the Search for content text field.
  • Click the Search button.

Advanced search for issues

This tab lets you perform an advanced search for issues. Searches will find issues whose summaries, descriptions or comment histories contain any of the words in the search text.

Using the drop-down list boxes it is possible to restrict the search to a particular issue topic, and only search for issues with specific reported for and fixed in field values.

It is not possible to search for words less than 3 characters long. Also commonly occurring words such as this and when are excluded from searches. These common words exist as a list maintained by the Systems Administrator.

To search for issues:
  • Enter the words you want to search by in the Search for content text field.
  • To restrict the search, use the drop-down list boxes and Build text fields.
  • Click the Search button.
To abandon changes before you have applied them:
  • Click the Reset button. The fields will be restored to their previous values.

Search results

Showing only the issues of interest

It is possible to filter the list of issues by a number of factors. This makes it easy, for example, to show only those issues that have a particular severity.

To limit the display of issues to only those of interest:
  • Choose the criteria by which you wish to filter from the Filter by drop-downs above the table.
To view a summary of several issues in a form suitable for printing:
  • Select the issues for which you wish to print a summary by checking their checkboxes in the issue table.
  • Click the Print… button.
To change the sort order of the search results:
  • Click one of the column heading links. Each time you click the same link, the order in which severity types are sorted will be reversed.

Description of table columns

Issue The id of the issue. If you have permission to view the relevant issue, the id is a link to the issue’s page.
Summary The summary of the issue, followed by square brackets containing the issue’s state, severity, type and issue topic (as a link if you have permission to view the topic).
Score The score indicates how well the search words you provided match the issue displayed. 10 points are awarded for a match in an issue summary, 5 for an issue description and 1 for an issue comment. The column also indicates by means of the characters S, D and C, if a match occurred in an issue summary, description or comment, respectively.
Selection A checkbox that, when checked, selects the issue. Selected issues are highlighted with a blue background. You can select all the issues in the current table page by clicking the checkbox in the column’s heading.