Contacts are created for people important to your organization such as customers and employees. Ketura also automatically creates a contact for each user in the system.
This tab lets you add contacts to an issue.
To restrict the list of displayed contacts:
- Enter a full or partial name or email address into the filter text box.
- Click the Filter button.
To add contacts to the issue:
- Select the contacts you wish to add, using the checkboxes.
- Click the Add button.
To create a new contact:
- Click the New… button.
To abandon the addition of contacts to the issue:
- Click the Cancel button.
To change the sort order of the contacts:
- Click one of the column heading links. Each time you click the same link, the order in which contacts are sorted will be reversed.
Description of table columns
|Last Name||The last name of the contact. Depending on permissions, this is a link to the contact’s information page.|
|First Name||The first name of the contact. Depending on permissions, this is a link to the contact’s information page.|
|The email address of the contact. This is a link to create an email to the user.|
|Job Title||The job title of the contact.|
|Company||The company of the contact.|
|Type||The type of contact (for example, User, Employee or Customer).|
For help working with tables, see Tutorial 1: The Basics of Working with Ketura.