To install Araxis Find Duplicate Files:
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Check the System Requirements to ensure that your system is compatible with Araxis Find Duplicate Files. Any operating system updates that might be required for your system will be mentioned in that article.
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Download the Araxis Find Duplicate Files disk image (.dmg file) from the Find Duplicate Files page on the Araxis website.
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If you haven’t already, open and mount the Araxis Find Duplicate Files disk image (.dmg file) that you have downloaded. You will need to accept the Araxis Find Duplicate Files licence agreement to do this.
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Drag the Araxis Find Duplicate Files application from the disk image into your system’s Applications folder.
To uninstall Araxis Find Duplicate Files:
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Move the Araxis Find Duplicate Files application from your system’s Applications folder.
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If you wish to delete Araxis Find Duplicate Files preferences, remove the /Users/<userid>/Library/Preferences/com.araxis.findduplicatefiles.plist file (where <userid> is your login id).
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If you wish, remove any ‘Araxis Find Duplicate Files’ item from your login keychain. This contains your registration information, including your serial number.
Troubleshooting
Although problems installing Araxis Find Duplicate Files are rare, they do occur from time to time. Araxis support has identified the following steps as likely to solve most installation issues.
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Ensure that your system meets the minimum System Requirements for Araxis Find Duplicate Files.
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Use the Disk Utility application to verify your hard disk and verify disk permissions.
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Try going through the uninstallation steps above and then starting the installation again.
How to get help
If you continue to encounter problems after trying the above, please contact Araxis for assistance. If possible, please include a screenshot of any error you are seeing, and a note of what version of Mac OS X you have installed on your computer.
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